We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. After 30 days, returned products will be charged a 25% restocking fee plus any additional shipping fees charged by shipping carriers. During refunds, any orders paid using Paypal will incur a $0.30 fee. Please also note that, any orders refunded will incur shipping charges, even if the item had a Free Shipping Offer. The standard shipping charge for most orders are $11.99.
All International return of products will be accepted, but it's the customers responsibility to cover the shipping fees, if returns are to be made International, except in the event that, the item received is defective or was shipped in error. There is a 25% restocking fee for all returned items.
Please contact us if you need information about product return to firstname.lastname@example.org.